TRADE TERMS
【Operator and Chief Operation Officer】
| Operator Name | Hinomaru Jidosha Kogyo Co Ltd. |
|---|---|
| Chief Operation Officer | Yasuhiro Muto |
| Location of our office | Location of our office: 1-1-8 Koraku, Bunkyo-ku, Tokyo 112-0004, Japan |
| Call Center | Call Center：SKY BUS Call Center +81-3-3215-0008 (*Japanese only)（Office Hour 9:30-18:00） |
| customer.tokyo@skyhopbus.com（Office Hour・Weekday 09:30-18:00） |
【Price】
Price displayed on each product page
【Payment Method】
Credit card payment through online application from this website (using SSL encrypted communication) .
Credit cards accepted are VISA/MASTER/JCB/AMEX/DINERS/DISCOVER.
【Time of payment】
As specified by your credit card company.
【Delivery of goods】
Once you have completed the online application and paid by credit card, the product (ticket) file will be automatically sent to your registered e-mail address. You can also download the product (ticket) from the purchase completion screen. Please note that if you close the screen, you will not be able to download the file.
If you do not receive an e-mail, or if you forgot to download the ticket, please contact the SKY BUS Call Center (+81-3-3215-0008 * (*Japanese only)) or send an inquiry e-mail to "customer.tokyo@skyhopbus.com".
【Cancellation】
In accordance with the "The Conditions of Carriage as a Terms and conditions" as stipulated on this website, the following is applicable.
【Cancellation due to service suspension】
In the event of cancellation of service due to force majeure, a refund of merchandise (tickets, etc.) will be made. Please contact the SKY BUS Call Center (03-3215-0008) or send an inquiry via e-mail to "customer.tokyo@skyhopbus.com".