Thank you for your continued patronage of Sky Hop Bus.

On Wednesday, March 19, 2025, Sky Hop Bus Tokyo was suspended for the entire day due to snowfall. We would like to inform you about the handling of tickets in relation to this suspension.

Ticket Refunds

For unused tickets dated March 19, we will issue a full refund.
For 2-day tickets (March 18-19), if there is a usage record for March 18, we will charge for the single-day ticket and refund the remaining amount.
If you wish to travel on or after March 20, we will provide a one-day ticket upon request instead of a refund.

For 2-day tickets (March 19-20) that are unused, we will issue a full refund. If you wish to travel on or after March 20, you can do so without changing the date.

If you have any questions, please contact Sky Hop Bus Tokyo Customer Service. We apologize for any inconvenience this may cause and appreciate your understanding.

Contact Information

Sky Bus Call Center TEL: 03-3215-0008

We apologize for any inconvenience caused.

Sky Hop Bus Tokyo